myr918 Privacy Policy
At myr918, we take our responsibility to protect your personal information seriously. This policy explains in detail how your data is collected, used, stored and protected when you use our platform.
myr918 Data Protection Principles
Six core principles that shape how myr918 handles the personal information of every player.
Layered Data Security
myr918 uses 256-bit SSL encryption technology for all data transfers between your browser and our servers. Your account information, passwords and financial details are stored in a strictly secured environment.
Purposeful Data Collection
We only collect information that is genuinely necessary to provide our services — account registration, payment processing, customer support and regulatory compliance. No data is collected without a clear purpose.
No Sale to Third Parties
myr918 does not sell, rent or disclose your personal information to third parties for marketing purposes. Data sharing with service providers only takes place when necessary to run platform operations.
Control in Your Hands
You have the right to access, correct or request deletion of your personal data at any time. Contact our support team via 24/7 live chat or email for any data-related requests.
Clear Retention Periods
Player data is kept for as long as your account is active and until the period required by applicable licensing and legal obligations. After that, data is deleted or anonymised in accordance with our internal procedures.
International Licensing Compliance
As a platform operating under an international licence, myr918 complies with the data protection standards set by regulatory authorities. All our data management practices are aligned with those requirements.
Information We Collect
myr918 collects various categories of information depending on how you interact with our platform. All data collection is carried out lawfully and transparently.
🔒 Important Note: You are advised to provide accurate and up-to-date information during registration. Inaccurate information may affect your account verification process and transactions.
Identity Information
When you register a myr918 account, we collect your full name, identity card number (MyKad), date of birth, mobile phone number, email address and residential address. This information is used to verify your identity and confirm that you meet the minimum age requirement of 21 years to use our platform.
Financial and Payment Information
To process deposits and withdrawals, we keep transaction records including the payment methods used — Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay or cryptocurrency (USDT, BTC, ETH). We do not store your full card details or e-wallet passwords directly.
Technical and Usage Data
We automatically record your IP address, device type, operating system, web browser used, pages visited, visit times and usage patterns. This data helps us improve website performance and detect suspicious activity.
Support Communication Records
When you contact myr918 customer service via live chat or email, those exchanges are recorded for training, quality control and the resolution of any disputes that may arise.
How We Use Your Information
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Player account registration and management | Identity information, email, mobile number | Contract performance |
| Processing deposits and withdrawals | Financial information, transaction records | Contract performance |
| Identity verification and fraud prevention | MyKad, date of birth, IP address | Legitimate interests, legal compliance |
| 24/7 customer support | Communication records, account details | Contract performance |
| Compliance with international licensing requirements | All relevant categories | Legal obligation |
| Platform improvement and user experience | Technical data, usage patterns | Legitimate interests |
| Responsible gambling and behaviour monitoring | Betting records, usage patterns | Legitimate interests, player protection |
⚠️ Reminder: myr918 does not use your data to make automated decisions that have a significant effect on you without human review. Any account-related decisions involve review by our team.
Technology Service Providers
myr918 works with technology service providers to run platform operations — including payment processors, licensed game software providers and server infrastructure providers. All these third parties are bound by strict confidentiality agreements and may only use your data for specified purposes.
Regulatory Authorities
Where required by law or by direction of a regulatory authority, myr918 may need to disclose certain information to the relevant authorities. This includes fraud investigations, money laundering matters or valid court orders.
Business Transfers
In the event of any merger, acquisition or transfer of company assets, player information may be transferred as part of that transaction. You will be notified in advance should this occur, and your privacy will continue to be protected.
Information Sharing
myr918 does not sell or rent player data. Sharing only takes place in the three limited circumstances set out here, and is always subject to strict contractual protections.
🔒 Our Guarantee: None of your personal information will be shared with advertisers, data brokers or third-party marketing companies for any commercial purpose.
Cookies and Tracking Technologies
Essential Cookies
These cookies are required for the basic operation of the myr918 website, including account login, session management and security. Without them, the platform cannot function properly. You cannot disable them.
- Player login session
- CSRF security token
- Language and region preferences
Analytics and Performance Cookies
We use analytics cookies to understand how players interact with the myr918 platform — the most frequently visited pages, time spent and navigation patterns. This information is used in aggregate to improve the user experience.
- Platform traffic analysis
- Page performance monitoring
- Technical error detection
🍪 You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the full functionality of the myr918 platform.
Your Rights as a myr918 Player
You have control over your personal data. Below are the rights you can exercise at any time by contacting our team.
Right of Access
You have the right to obtain a copy of the personal information we hold about you, including the purpose of processing and the retention period.
Right to Rectification
If any information we hold is inaccurate or out of date, you have the right to request correction without delay.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to our legal retention obligations.
Right to Object
You have the right to object to the processing of your data for certain purposes, including profiling and indirect marketing communications.
Right to Portability
You may request that your personal data be provided in a structured, machine-readable format for transfer to another provider.
Right to Restrict Processing
In certain circumstances, you may request that we limit how your data is processed while a dispute is being resolved.
Right to Withdraw Consent
For processing that relies on your consent, you may withdraw that consent at any time without affecting any processing that took place beforehand.
Right to Complain
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the relevant data protection authority.
📞 To exercise any of the above rights, contact the myr918 support team via 24/7 live chat or send a written request to [email protected]. We will process your request within a reasonable timeframe.
Data Security and Storage
myr918 implements comprehensive technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure or destruction.
Technical Security Measures
- Encryption of data in transit using TLS protocol
- Encryption of stored data using industry standards
- Role-based access controls for internal staff
- Continuous security monitoring 24 hours a day
- Regular security audits by independent third parties
- Intrusion detection systems and incident response
Data Storage Location
myr918 player data is stored in data centres protected by high physical and digital security. All data storage facilities comply with the security standards set under our international licensing framework.
Incident Response Procedures
In the event of any data security breach that affects your personal information, myr918 will notify the relevant authorities and contact you directly within the timeframe required by applicable regulations.
Communications and Marketing
myr918 may contact you with account-related information, promotional offers and platform updates based on the preferences you set during registration.
Transactional Communications
Communications directly related to your use of the platform — deposit confirmations, withdrawal notifications, security alerts and policy updates — will be sent regardless of your marketing preferences, as they are essential for account management.
Promotional Communications
With your consent, myr918 may send information about bonuses, promotions and the latest offers via email or platform notifications. You can opt out of marketing communications at any time through your account settings or by contacting our customer support.
Updates to This Privacy Policy
Update Procedure
myr918 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, legal requirements or service improvements. When significant changes are made, we will:
- Display a clear notice on the myr918 website
- Send a notification to players via email or platform message
- Update the "Last Updated" date at the top of this document
Continued use of the myr918 platform after changes take effect constitutes your acceptance of the latest version of this Privacy Policy. You are advised to review this page periodically.
📋 This Privacy Policy should be read together with the myr918 Terms and Conditions. In the event of any inconsistency, the Terms and Conditions shall apply.
Privacy-Related Enquiries
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by myr918, our support team is ready to assist.
Live Chat 24/7
Reach our support agents directly through the live chat feature available on the myr918 platform. We operate in Bahasa Melayu and English 24 hours a day, 7 days a week.
Support Email
Send your written enquiry to our privacy team. For requests related to personal data, please state the type of request and your account number.
A Trusted Platform with Strong Data Protection
myr918 combines a wide range of gaming options with a commitment to data security and player privacy. Register your account today and enjoy online slots, live casino and sports betting in a secure environment.
By registering, you agree to the myr918 Privacy Policy and Terms & Conditions. For users aged 21 and above only.